岗位职责:

疫情防控期间暂不安排应聘人员到公司参加现场面试，我司将统一安排线上测试和线上面试，届时将有HR与您联系，感谢您的理解！

1. Deal with the alerts once they have already been passed through a first (level one) filter by the offshore team.Identify and investigate into potential regulatory & internal misconduct risks amongst the employees and associated functions.Ensure that all alerts are satisfactorily escalated and resolved. Provide support and guidance for our expanding off-shoring function. Undertake timely and accurate resolution of requests by Regulators, senior management and the businesses/asset classes into certain practices, businesses, individuals and events. Escalate, as appropriate, any material findings or incidents of misconduct highlighted by these reviews;
2. Support the development of electronic communications surveillance controls to identify misconduct and market abuse. Actively identify risk gaps new trade and electronic communication surveillance controls to identify misconduct and market abuse, including in the testing of next generation trade and electronic communications systems. Review, investigate and escalate alerts generated by the Surveillance system, which is designed to identify breaches of internal policies surrounding Information Boundaries or individual behaviour that may signify potential risk to company and / or its clients’, in particular that of Unauthorised trading risks;
3. Assist team members with the implementation and roll-out of new surveillance tools and models.Partner with regulatory change and other regulatory SMEs to understand new and revised regulatory requirements, codes of practice and others, ensuring surveillance is correctly positioned to satisfy regulatory requirements and changes and that any impact is disseminated to the appropriate Businesses.Production of accurate and in-depth Management Information;
4. On occasion, delegate for Surveillance management at internal control and governance forums. Support management in the resolution of audit and control findings.Produce and present regular MI reports to key internal stakeholders including analysis of the MI. Foster a close relationship with key front office and other functional stakeholders.

1. An understanding of Global Markets and “private side” business and understanding of information control barrier risks.Strong knowledge of financial products, such as Equities, Fixed income and/or Foreign exchanges.In particular, strong knowledge of OTC derivatives (FX, Options, Fixed income & Structured derivatives, Interest rate swaps, Equity Derivatives, Credit Derivatives etc.) would be highly preferred Communications (including eComm and audio) Surveillance experience, or an ability to rapidly upskill is essential. Ability to understand trade and Unaurthorised Trade Surveillance and analyse these for the detection of potential Market Abuse & Unauthorised Trading;
2. Experience in Global Markets surveillance, particularly trade related is preferable, but not essential. Experience in ‘private side’ surveillance, particularly in Global Banking, Commercial Banking and HSS is preferable, but not essential. The ability to analyse and present complex information in a clear, concise and precise written and verbal format is essential. A working understanding of the market abuse aspects of SFC, HKMA rules and regulations as well as other relevant global regulation (MAR, MiFID);
3. An ability to think strategically, with perspective, and demonstrate resilience.An ability to act in a pressurized, but supportive environment. An ability to self-motivate and ‘do the right thing’.Strong, practical experience of risk management in a multi-dimensional environment (for example, industry expectations, regulatory pressures, extensive internal scrutiny);
4. Able to communicate in smooth Cantonese, Mandarin and English. Prefer strong communication skills on minor languages (Vietnamese/Thai language/Japanese/Korean)

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。

汇丰环球客户服务（广东）有限公司秉承汇丰集团理念，始终将优质客户服务摆在公司发展的首位，依托先进的科技设施和雄厚的人力资源，实现服务的专业、规模和最佳化。持续多年的优质服务为汇丰环球在同行业赢得较高的声誉，随着汇丰环球规模化不断发展，汇丰环球中国营运中心现在有超过10,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构（如香港、英国、美国、加拿大、日本、中国、新加坡和澳门等）提供和分析数据、收款付款服务、客户中心等多项服务。同时荣获许多荣誉称号，其中包括广东最佳业务外包公司、广东省服务外包示范企业、中国服务外包十大在华跨国服务供应商、技术先进企业、商务部重点联系企业、A级纳税人称号，并且已连续五年获得香港呼叫中心协会年度大奖–离岸业务金奖, 广东省企业500强等。