岗位职责:

疫情防控期间暂不安排应聘人员到公司参加现场面试，我司将统一安排线上测试和线上面试，届时将有HR与您联系，感谢您的理解！

HSBC provides an extensive Transfer Agency product suite and a comprehensive range of services, underpinned by an established global target operating model. The service covers registrar and sub transfer agent as well as local client service and is targeted towards fund managers, distributors and investors globally with support across different time zones.
Within HSBC’s Global Banking and Markets HSS, Design, Build & Support Transfer Agency (DBS TA) is a global team responsible for the delivery of innovative technology solutions for the TA services. DBS TA is a key enabler for HSS Growth strategy, providing programme delivery expertise alongside architecture, development and support for both new and existing platforms. DBS TA is committed to the production of high-quality enterprise-strength solution and has a change agenda that extends way beyond 2021. This makes DBS TA a dynamic, challenging and rewarding place to work. We are now inviting an experienced professional to join our team.

1. Work in an agile environment, while main responsibility evolves around requirements analysis working with key business users and stakeholders in the Transfer Agency business, expect candidate to have greater flexibility, discipline and willingness to work in an evolutionary manner;
2. Perform in-depth analysis and develop detailed functional specifications for strategic projects as well as smaller tactical items;
3. Clarify and define delivery scope into multiple minimum viable products, produce practical estimation of implementation effort and cost;
4. Form a close partnership with local senior colleagues in representing the Securities Services IT organisation to the business users and other key stakeholders ;
5. Work closely with all stakeholder, this includes greater focus on improved collaboration, on knowledge sharing, on skills transfers and ensure that requirements are well understood, and then met in a consistent and coherent manner;
6. Ensure the delivery of high quality solutions by taking a lead role in project quality assurance. This will require (and is not limited to) the formulation of test scripts; hands-on technical testing, issue investigation and providing automated test input, supporting UAT .

1. University graduate with previous experience in business analysis or technical solution delivery in banking and financial sector;
2. Strong verbal and written communication skills, as well as strong organizational and interpersonal skills;
3. Excellent tracking and reporting skills on the delivery of business-facing projects, both large and small;
4. Ability to work in a fast-paced environment and think clearly under pressure, be curious, want to learn quickly and rapidly assimilate new business demands;
5. Basic SQL knowledge with the ability to write queries and interpret results.Basic knowledge of Java and/or .NET;
6. Passion and natural curiosity for the financial services industry and a desire to build knowledge of our business and clients.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。

汇丰环球客户服务（广东）有限公司秉承汇丰集团理念，始终将优质客户服务摆在公司发展的首位，依托先进的科技设施和雄厚的人力资源，实现服务的专业、规模和最佳化。持续多年的优质服务为汇丰环球在同行业赢得较高的声誉，随着汇丰环球规模化不断发展，汇丰环球中国营运中心现在有超过10,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构（如香港、英国、美国、加拿大、日本、中国、新加坡和澳门等）提供和分析数据、收款付款服务、客户中心等多项服务。同时荣获许多荣誉称号，其中包括广东最佳业务外包公司、广东省服务外包示范企业、中国服务外包十大在华跨国服务供应商、技术先进企业、商务部重点联系企业、A级纳税人称号，并且已连续五年获得香港呼叫中心协会年度大奖–离岸业务金奖, 广东省企业500强等。